2008 Winter/Spring Program Registration Information

Member Drop-off Registration

• Winter: Monday November 26, 2007
  Spring: Monday, February 18, 2008
• Online registration at www.nsymca.org.  Please note your class or program will not be guaranteed until you receive confirmation via e-mail.
• Fax: (847) 272-7801
• Drop Off: North Suburban YMCA Customer Service Desk, 2705 Techny Road, Northbrook
• Each form will be time-stamped and accepted on a first-come, first served basis.  Forms received prior to 9:00 am on the first day of registration will be void.
• Payment may be made by credit card or check if dropping off in person.  Faxed in and on-line registrations must be accompanied by credit card number.
• To register, use the form printed in this program brochure.  This form is also available at the Customer Service Desk and on our website at www.nsymca.org.
• No registration will be processed without appropriate waiver signature.  A facsimile registration document, including the waiver and release of all claims, substitutes for and has the same legal effect as the original form.
• You may register yourself and any other North Suburban YMCA members.

Open Registration  

• Winter: Monday Dec., 3rd, 2007
  Spring:  Monday, Feb., 25th 2008
• Open registration is for those who are not currently NSYMCA members.

Registration Deadline

• Deadline for Winter class registration will be December 23, 2007 at 5:00 PM.  After this deadline, a $10 registration fee will apply to all classes.

• Deadline for Spring class registration will be March 16, 2008 at 5:00 PM.  After this deadline, a $10 registration fee will apply to all classes.

Membership Dues

• Memberships must remain current throughout the entire class period to qualify for member rates.
• Memberships up for a yearly renewal in the two months around registration will automatically be charged at time of registration for membership dues.
• Memberships up for yearly renewal during the session will be sent a renewal notice.  If the membership is not renewed during this period, the participant will be charged the non-member class rate for remaining classes.

Waiting Lists

• If you only select a first choice and it is full, you will be put on a waiting list.
• If you select a second choice, you will be placed in your second choice if there is an opening and dropped from the waiting list for your first choice.
• If your second choice is full, you will be placed on a waiting list for your first choice only.

If you are on a waiting list and your class selection becomes available, your registration will be processed and your account charged accordingly.  You will be contacted via the method you indicated on your registration form to confirm your enrollments.

Confirmation of Class Registration

If you are a North Suburban YMCA member and faxed or dropped off your form or registered online, you will be notified within 3 to 5 days of the time your registration was received.  Please do not contact the YMCA until after this time period.  Questions regarding the confirmation of your registration should be directed to (847) 272-7250 ext. 1216.

Classes with less than the minimum number of participants are subject to cancellation.  If the YMCA cancels a class, every effort will be made to accommodate a participant into another class.  Full refunds are available if the YMCA cancels a class.

Refunds and Credit Policy for Program

In order for the YMCA to plan for teachers and supplies the following policies have been put in place:

A full refund will be issued if:

1. You withdraw from a Winter class by December 23, 2007
2. You withdraw from a Spring class by March 23, 2008
3. The YMCA cancels the class.

Refunds will be given by check or by YMCA credit voucher.  Credit vouchers must be used within one calendar year.  Refunds by check usually take 3-5 weeks to process.

A prorated refund will be issued if:

1. The Program Director has to cancel the class due to unforeseen circumstances;
   or
2. A medical condition develops that prevents the individual from participating in the class (a medical note is required and only the unused portion will be refunded); or
3. If the participant is dissatisfied with the program.